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Retrospective time again?
Yes, things go fast around here, 2 weeks have passed and the sprint is done. Time to have the same problems put on the table and move on. Why should it be different this time?
Get the feedback
Yes, this simple. Usually feedback is noted down by the team members on stickies in various apps or in excel. You could have the same thing over and over again. This time do something different: Add an Anonymous Survey.
If it’s a problem, don’t just ask what the problem is, also mention what could be a solution? Is there something realistic that we can do to solve it?
Fetch the data and showcase it to the team. Remove the nasty bits if there are any and leave them for the secret meetings.
You could have something like this:
Retrospective Feedback | Type | Situation | Solution |
George | Continue Doing | I like that we have lunch together and we can chat freely of what is going on without management overhearing us | N/A |
Elaine | Start Doing | Lunches need to start having soup as a first dish | Just order the soup of the day |
Kramer | Start Doing | We need to take turns in playing for the food | Pick a random order and just do it |
George | Continue Doing | Ordering desert after we finish eating | N/A |
Newton | Stop doing | Ordering desert after we finish eating | I want to leave early |
Yev | Continue Doing | Everyone behave when ordering soup | N/A |
Yev | Stop Doing | Disrespecting the rules of the soup shop | No rule, no order |
Jerry | Start Doing | We need some direction, everyone is doing what they want, my things don’t get delivered | Have people telling us what we need to do and not wait |
Yes, you can add names, be careful that if they match with your team members it could be confusing.
Meet
So this is not your average retrospective. People know what they wrote, they don’t know what others wrote. The juicy stuff will appear.
First rule: not mentioning who wrote it even if it’s obvious
Second rule: Look at what can be done, not at what was done and why can’t it work
Third (hidden) rule: Grab some pizza or similar. Hungry people are grumpy.
Start by organising your time:
- Too many feedback items?
- Take 5/10 mins to group them on areas
- Still too many?
- Take 5-10 mins to pick 3-5 areas. Share a number of badges throughout the team, let them vote with badges. Top get selected.
- Pick 1-2 items from each area. In the same way. You should end up with 7-10 items that you want to debate.
Top items solutions brainstorm
You have your top items that you want to take action on. Take them one at a time. It could take time, so if it’s too much, break and meet again.
Put down the actions no matter how improbable they are, you don’t get to filter them now. Just add the details there
Break
Breaks are good, people think about things, they get to talk and come up with creative ways of dealing with things. Breaks are good.
What have you achieved
- You have a list of problems that people care about
- You have a list of possible solutions, no matter how feasible they are
- You have a team that started to speak about the important stuff
This was all for today, please let us know if you enjoyed this article and if there are other items you would like to know more about.
More (Part 2)